Job openings for Customer Relationship Manager in Vashi Navi Mumbai

🌟 ICICI Lombard – We Are Hiring!
💼 Role: Customer Relationship Manager (CRM)
📍 Location: Vashi, Navi Mumbai (Opp. Vashi Station
Sector 30, Vashi Navi Mumbai, Maharashtra)
🔢 Open Positions: 40+
⭐ About the Company - ICICI Lombard
ICICI Lombard is one of India’s leading general insurance companies, offering a wide range of insurance products such as:
🚗 Motor/Car Insurance, 🏥 Health Insurance, 🧳 Travel Insurance, 🏠 Home Insurance, 📦 Commercial/Business Insurance
ICICI Lombard provides financial protection and support to customers in situations like accidents, illnesses, travel issues, property damage, and more.
⭐ About the Role
We are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM).
This is a 100% voice process involving inbound calling, where you will handle and resolve customer queries.
🎯 Key Responsibilities
📞 Handle inbound customer calls
💬 Address customer queries and concerns professionally
🤝 Provide accurate information & ensure customer satisfaction
📝 Maintain call records and follow company standards
🌟 Deliver excellent customer service at all times
🎓 Qualification
✔️ Any Graduation (Freshers & Experienced candidates can apply)
💰 Salary Details
👩‍🎓 Freshers: ₹16,000 – ₹17,000 (In-hand) — 2.55 LPA
👨‍💼 Experienced: Up to ₹26,000 (In-hand) — 3.7 LPA
🕒 Shift Timings
For Male Candidates:
⏰ Between 7:00 AM to 12:30 AM (Any 9.5-hour shift)
For Female Candidates:
⏰ Between 7:00 AM to 8:30 PM (Any 9.5-hour shift)
📅 Working Days & Week Offs
🗓️ 5 Days Working
🎉 2 Rotational Week Offs